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The 2018 OHM CITY step thru model will begin shipping Apr/May 2018. We will collect the remainder of the balance mid-March prior to shipment. 

We currently offer test rides at OHM Canadian Headquarters in North Vancouver, BC. Please contact us at [email protected] for more information.

Yes, you can cancel at anytime. Please send us an email at [email protected] and we can issue a refund.

Please send us an email directly and we can calculate any additional shipping costs for you.  Be advised that warranty services may be restricted outside of North America.

We are committed to providing an outstanding product that will suit your needs. For any reason within the first 30 days you feel you are not happy with your E-Bike, please contact us.  We will walk you through the simple return process and will give you a full refund minus processing and shipping fees after we receive it in original condition.

One battery charge will last about 40-90km. The battery will last up to five years – or 1000 complete cycles.

Yes! The motor features regenerative braking, which recharges the battery while riding. Riders can select from four regeneration modes and the system automatically recharges when the rear brake is applied. On average, the battery’s range can be extended up to 15% on each ride. This setting is most useful in situations where you're going downhill, which will help control your speed and boost your battery!

The advantages of BionX direct drive hub motor:

Silent and vibration free

• Rides and feels like a bicycle
• Operate bicycle with system on or off
• No additional wear on drivetrain components

Regenerative Braking

• Extends travel range by 15%
• Additional brake support
• Extends brake lifetime

Direct drive Torque

• Instant torque and acceleration
• Throttle mode – Walk assist /Turbo mode
• High Speed Pedelec Ready 

OHM electric bicycles operate in a wide variety of terrains and climate conditions. All electronic components including the control console, battery and electric motor are sealed to protect them from the environment. OHM electric bicycles are tested and able to withstand different temperatures and exposure to moisture.

You can test ride OHM electric bicycles through OHM, an authorized OHM ambassador or Velofix Direct. To find the nearest OHM to you please consult our test ride page.        

One battery charge will last about 40-90km. The battery will last up to five years – or 1000 complete cycles.

Yes! The motor features regenerative braking, which recharges the battery while riding. Riders can select from four regeneration modes and the system automatically recharges when the rear brake is applied. On average, the battery’s range can be extended up to 15% on each ride. This setting is most useful in situations where you're going downhill, which will help control your speed and boost your battery!

With depleted batteries, your OHM will operate as a normal bicycle. You will need to plug the battery pack into an outlet and let it charge for at least three hours to reach a full charge.

OHM electric bicycle’s maximum speed in power mode is programmable and can be adapted to the local regulations of any country.