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The 2018 OHM CITY step thru model will begin shipping Apr/May 2018. We will collect the remainder of the balance mid-March prior to shipment. 

We currently offer test rides at OHM Canadian Headquarters in North Vancouver, BC. Please contact us at [email protected] for more information.

Yes, you can cancel at anytime. Please send us an email at [email protected] and we can issue a refund.

Please send us an email directly and we can calculate any additional shipping costs for you.  Be advised that warranty services may be restricted outside of North America.

We are committed to providing an outstanding product that will suit your needs. For any reason within the first 30 days you feel you are not happy with your E-Bike, please contact us.  We will walk you through the simple return process and will give you a full refund minus processing and shipping fees after we receive it in original condition.

One battery charge will last about 40-90km. The battery will last up to five years – or 1000 complete cycles.

Yes! The motor features regenerative braking, which recharges the battery while riding. Riders can select from four regeneration modes and the system automatically recharges when the rear brake is applied. On average, the battery’s range can be extended up to 15% on each ride. This setting is most useful in situations where you're going downhill, which will help control your speed and boost your battery!

With depleted batteries, your OHM will operate as a normal bicycle. You will need to plug the battery pack into an outlet and let it charge for at least three hours to reach a full charge.

OHM electric bicycle’s maximum speed in power mode is programmable and can be adapted to the local regulations of any country.

One battery charge will last about 40-90km. The battery will last up to five years – or 1000 complete cycles.

Yes! The motor features regenerative braking, which recharges the battery while riding. Riders can select from four regeneration modes and the system automatically recharges when the rear brake is applied. On average, the battery’s range can be extended up to 15% on each ride. This setting is most useful in situations where you're going downhill, which will help control your speed and boost your battery!

Only when you want to. In pedal assist mode the motor automatically provides assistance proportionate to the rider’s pedalling effort. The harder the rider pedals, the more the assistance the system will provide. In throttle mode, the rider can propel the bike without pedalling.

OHM uses Li-Ion batteries that have a no “memory effect.” You can charge the battery at any time regardless of its state of charge. Please note that this does not affect the overall performance of your system. When not in use for a longer period of time, batteries should be stored fully charged and be fully recharged at least once every 3 months. Please also follow the instructions in the manual regarding the proper storage of batteries. In any case, a deep discharge of the battery has to be avoided.

OHM electric bicycle’s maximum speed in power mode is programmable and can be adapted to the local regulations of any country.