Electric bikes have many benefits! They’ll have you flying past gridlock traffic so you can get to work stress- and sweat-free, while saving money on gas and insurance. They’re environmentally friendly featuring a rechargeable lithium-ion battery instead of pollutive gasoline. OHM e-bikes are low impact, making cycling accessible for anyone regardless of physical limitations and fitness levels.
OHM electric bicycles operate in a wide variety of terrains and climate conditions. All electronic components including the control console, battery, and electric motor are sealed to protect them from the environment. OHM electric bicycles are tested and able to withstand different temperatures and exposure to moisture.
Yes! OHM e-bikes are lightweight enough to barely notice a difference from a regular bike if you choose not to use the motor. If the battery runs out when you're on the road, you can use your OHM as a regular bike until you find the nearest outlet to plug in the battery. In 3 short hours your bike will be fully charged and ready to hit the road!
E-bike performance is about more than just the amount of juice an e-bike will give and how long the power will last. You need to think about how you will use the bike – how effectively it can handle different terrains and elevation changes; how fast it can speed up and come to a complete stop. Will you still be willing and able to use it through heavy rain, wind, or snow? If you want to make an e-bike your primary (or only) means of transportation, then you will have to – though public transit is always an option for those knee-deep-in-snow-days.
The more efficient, effective, and safe you feel on your rides, the more inclined you will be to commit to an e-bike lifestyle. So do yourself a favour and choose a bike you can count on from the start.
Here are the characteristics you should look at in assessing e-bike performance:
Motor power and battery capacity
Generally, e-bike performance is measured by two factors: motor wattage and battery watt hours. Wattage is a measure of the power that the motor produces, and watt hours is a measure of the battery capacity.
Wattage = Voltage x Amps
Watt hours = Voltage x Amp hours
Motor performance characteristics
When looking at motor performance, it is important to distinguish between two types of power:
Nominal power is the amount of power the motor can produce continuously.
Peak power is the power a motor can produce for short periods, such as from stopping position.
350W is sufficient for medium-sized hills (2% grade), while you will probably want at least 500W to conquer bigger hills of 4% grade.
For the best motor performance, you will want to look for a bike with a high continuous torque motor, as this will bring together power and speed, for better acceleration and hill climbing. Look for a nominal torque of at least 8Nm and a max torque of at least 35Nm. It should weigh as little as possible. 4.5kg (10lb) is a good weight.
Battery performance characteristics
Electric bike batteries are not something you want to compromise on. More Watt hours allow you to go faster, farther, and up bigger hills. Cheap batteries rarely give you even close to the Watt hours they claim.
If you use your bike for short trips, getting a bike with a range of 30 to 60km may be enough, but it pays to have longer range if you have a long commute, don’t have steady access to a place to charge your bike, or plan to take your bike on extended cycling trips.
Lithium NCM batteries are designed for high power application, so you should look for them if you are checking out high performance e-bikes. They can provide a continuous 3C rate for fast acceleration and best sustained hill climbing.
Lithium-ion batteries have several other advantages: they are lightweight, have a high open circuit voltage (which means they can transfer an increased amount of power at a low current), and a low self discharge rate (which means a longer storage life). Lithium ion batteries also have no memory effect, which means that you can charge the battery at any time and still have it operate at full capacity. Many older types of batteries need to be fully discharged before you charge them to avoid developing a memory at certain level and not charging at full capacity the next time.
Acceleration and sustained hill climbing ability
While motor power and battery information are the performance ratings you can find for most e-bikes, they do not tell you what it is like to actually ride the bike. For example, they don’t indicate how fast the bike can go from full stop to full speed, or tell you how long they can help power you up hills before giving out.
To get a fuller picture of how an e-bike functions, you should inquire about the bike’s acceleration and sustained hill climbing abilities. Be sure they are enough to get you up the inclines you need to face: You don’t want your bike to conk out in the middle of a hill! Quick acceleration can also help you dodge accidents.
Regenerative braking recuperates the energy generated while braking, and can extend range up to 15%. This feature is especially useful if your average ride covers lots of hills – you can gain some of that energy back each time you go downhill. Regenerative braking is also a brake saver and makes your brake pads last twice as long.
You will definitely want good brakes to stay as safe as possible. Many bikes have caliper or mechanical disc brakes. If you want extra stopping power, look for hydraulic brakes, which give you precise control over stopping and let you come to a stop twice as fast as you can with other types of brakes.
Like a good car, you should choose a bike with lights that allow you to see and be seen – the brighter, the safer! At minimum, a good e-bike should have front and rear lights. LED lights can be up to five times brighter than other lights while consuming less power and requiring less maintenance, as the bulbs do not need to be replaced. For added safety, look for a bike with daytime running lights. Another feature you can look for is a spatial light strip that allows drivers to estimate their distance to you.
There are other factors you can look at to determine the performance of e-bikes, but these are the main ones. Better performance usually means paying a higher price. You can view this as a short-term cost that will save you money in the long run by providing you with a reliable, eco-friendly form of transport that you can enjoy for years.
Most people think of e-bikes as a hi-tech bike, but when you think of it as a replacement for your vehicle, you’ll see that paying for good performance now will seem like a bargain in the future.
To experience a ride on a bike with all of these qualities – that is what we are talking about when we say you can Ride Like This on an OHM electric bike.
OHM offers class 1, 2 and 3, which allow for pedal-assist and/or throttle activated motors with speeds up to 28 mph (45 km/hr).
The Bicycle Product Suppliers Association (BPSA) class system defines the following categories of electric bicycles (source):
1) A “class 1 electric bicycle,” or “low-speed pedal-assisted electric bicycle,” is a bicycle equipped with a motor that provides assistance only when the rider is pedaling, and that ceases to provide assistance when the bicycle reaches the speed of 20 miles per hour.
2) A “class 2 electric bicycle,” or “low-speed throttle-assisted electric bicycle,” is a bicycle equipped with a motor that may be used exclusively to propel the bicycle, and that is not capable of providing assistance when the bicycle reaches the speed of 20 miles per hour.
3) A “class 3 electric bicycle,” or “speed pedal-assisted electric bicycle,” is a bicycle equipped with a motor that provides assistance only when the rider is pedaling, and that ceases to provide assistance when the bicycle reaches the speed of 28 miles per hour, and is equipped with a speedometer.
The hub drive motor is placed on the rear wheel, which provides propulsion by spinning the back wheel. Hub motors work independently of pedaling and gear-shifting. They give the bike an extra boost from the built-in throttle.They also require little maintenance due to the self-contained motor.
As for mid-drive motor, an advantage is the gear ratio. This allows the rider to power the wheels with the same chain and gears as the pedals, which means a lower gear can be selected for riding up hills. They also provide a longer-range per charge. Mid-drive motors are also smaller and lighter, and barely noticeable on a bike.
Absolutely! You can test ride OHM electric bicycles through OHM's factory store in North Vancouver. You can book a test ride time here. If you live outside of Vancouver, we are working on a solution to providing test ride opportunities across North America, so stay tuned! In the meantime we provide a 30-day free return policy so you can purchase worry free.
Browse the catalog and add bike and accessories to your cart.
After you’ve made your selections, click on the shopping cart on the top right hand side of the page.
Select Proceed to Checkout.
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Confirm or enter your shipping and billing information.
If you prefer to pick up your bike, you can choose from our 3 build and delivery options when you purchase online:
Pick up with velofix DIRECT: velofix DIRECT is a bike build and delivery program. Simply order your bike online, select the velofix DIRECT delivery option upon checkout and velofix will show up at your home or office to build and deliver your bike. See if velofix is available in your area.
Pick up from us: If you live in or around Vancouver, simply arrange to pick up your bike from our North Vancouver Factory Store.
Pick up from store: Have a favourite bike shop in your area? Let us know who they are and we'll arrange your build and delivery with them.
Further questions? Please contact us for more information:
Once your order is placed, please allow 2 business days to pick and prepare your order. You can expect your order to arrive in the next 5 to 7 business days once you get the tracking information through email.
Orders sent to US addresses will take 7-10 business days. Customs may generate an unexpected delay which may result in additional transit times.
If you live in Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands, or Palau - you can expect to receive your order in 10-15 business days, or longer in some cases.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to 103 - 930 Harbourside Drive, North Vancouver BC V7P 3S7
You may return new, unused products purchased from us within 30 days of delivery for a full refund.*
New, unused products must be returned in the same condition in which you received them, and with original packaging. You must provide a receipt or other proof of purchase. We will not accept the return of products damaged due to abuse or misuse.
*Please note, all demo bikes are final sale and may not be returned. Final sale bikes are listed as Demo Deals on our website.
You will receive a full refund for products returned in new, unused condition and store credit for the return of a used product in good condition as described above. Refunds and credits are issued upon receipt of your return by our Service Department. Call our Service Department at (604) 770-2600 if you need assistance.
Please address all returns to:
OHM Cycles Canada Ltd.
103 - 930 Harbourside Drive,
North Vancouver BC,
Canada, V7P 3S7
There are certain situations where only partial refunds are granted
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any bike which is ridden for longer than 100 kms (60 miles)
Any item that is returned more than 30 days after delivery.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Yes, OHM provides technical support and service for a broad range of electric bicycles. We are an authorized service center for Bosch and Shimano branded ebikes as well as other electric drive systems including Benno, Bulls, Devinci, Cube, Haibike, Electra, Focus, Gazelle, Kalkhoff, Raleigh, Riese & Müller, Specialized, Stromer, Tern and Yuba.
If you don’t see your brand listed here, please give us a call or submit an inquiry. Our Customer Support Agents are available by phone Tues-Sat from 10:00am-5:00pm PST:
Telephone: (604) 770-2600
Toll Free: 1 866 646 2925
If you are contacting us outside of our business hours or prefer to send us an email, you can email us at email@example.com or through our Contact Us form and one of our Support Agents will reply as soon as possible.
Always turn off the propulsion system prior to connecting or disconnecting the motor cables.
To remove the rear wheel
Make sure that the system is turned off via the console
Shift bike into the highest gear (smallest sprocket)
Disconnect the two cable connections that lead to the motor
Loosen the axle nut on the rear wheel using a wrench
Slide the rear wheel downwards, out of the dropout
Installing the rear wheel
Guide the rear wheel axle into the dropouts and ensure that the brake disc rotor is inserted between the brake pads. Ensure that the torque reaction collar is aligned so that it fits into the left dropout. Make sure the axle is inserted all the way into the dropouts
Tighten the axle nuts to proper torque spec. This torque is essential for the correct function of the propulsion system. If you do not have a torque wrench, use a normal wrench, and then have your dealer check the torque of the axle nuts as soon as possible. Use only the original axle nuts; otherwise you run the risk of damaging the axle threads
Connect the cables (POWER A before COMMUNICATION B)
Keep the motor cables clear of the brake disc rotor and the motor casing
It is essential that the axle nuts are tightened to proper torque:
Drive side 40Nm (30lb-ft);
Non-Drive side 40Nm (30lb-ft)
Drive side 35Nm (25.8lb-ft);
Non-Drive side 15Nm (11lb-ft)
This assures that the propulsion system functions properly. Ensure the torque reaction collar is fully inserted into the dropout. The notch on the non-drive side must also be facing in the direction of 6 o’clock (within 5° either way). If this notch placement is incorrect, please consult your dealer.
If your bike is equipped with hydraulic disc brakes: Do not pull the brake lever with the brake disc on the rear wheel removed from the caliper. Insertion of the wheel can be difficult or impossible as the brake pads will prevent the brake disc from sliding in place.
On February 27, 2018 BionX Canada Inc. entered into receivership. All business activity was suspended and an Advisory marketed the company to prospective buyers and completed the sale. On October 25, 2018 a European company Leisger Cycle Inc. purchased the assets and intellectual property of BionX. As of July 04, 2019, the new owner of BionX, Leisger Cycle Inc. has not decided to reproduce BionX system parts.
Here's how OHM is supporting E-Bikes with BionX systems:
As a long time partner of BionX since 2007, OHM has stockpile of BionX system parts and expertise for repairing BionX systems.
OHM is committed to providing support to customers with BionX systems. We offer troubleshooting support, replacement parts and repair services.
Please contact us for more information about support for your BionX system.
DRIVE SYSTEM THE DRIVE SYSTEM INCLUDING MOTOR, BATTERY AND DISPLAY ARE WARRANTED BY OHM AGAINST MANUFACTURING DEFECTS IN MATERIALS OR WORKMANSHIP FOR A PERIOD OF TWO YEARS TO THE ORIGINAL OWNER FROM DATE OF PURCHASE.
FRAMES OHM FRAMES ARE WARRANTED BY OHM AGAINST MANUFACTURING DEFECTS IN MATERIALS OR WORKMANSHIP FOR A PERIOD OF FIVE YEARS TO THE ORIGINAL OWNER FROM DATE OF PURCHASE.
COMPONENTS ALL OTHER COMPONENTS, INCLUDING SUSPENSION PARTS AND FRAME FIXTURES, ARE WARRANTED AGAINST MANUFACTURING DEFECTS IN MATERIALS OR WORKMANSHIP FOR A PERIOD OF ONE YEAR TO THE ORIGINAL OWNER FROM DATE OF PURCHASE.
TERMS OF WARRANTY: YOUR OHM BICYCLE IS SUBJECT TO THE TERMS OF THE LIMITED WARRANTY. THIS WARRANTY APPLIES ONLY TO THE ORIGINAL REGISTERED OWNER OF AN OHM BICYCLE AND IS NOT TRANSFERABLE. THIS WARRANTY APPLIES ONLY TO OHM BICYCLES PURCHASED FROM AND ASSEMBLED BY AUTHORIZED OHM DEALERS.
THIS LIMITED WARRANTY DOES NOT APPLY TO NORMAL WEAR AND TEAR, NOR TO DEFECTS, MALFUNCTIONS, OR FAILURES OF BICYCLES SUBJECTED TO ABUSE, NEGLECT, IMPROPER REPAIR, IMPROPER MAINTENANCE, ALTERATION MODIFICATION, AND ACCIDENT OR OTHER IMPROPER USE.
TO OBTAIN WARRANTY SERVICE, THE ORIGINAL OWNER MUST DELIVER THE BICYCLE, WARRANTY CARD AND BILL OF SALE TO AN AUTHORIZED OHM DEALER. ALL LABOR CHARGES FOR WARRANTY SERVICE ARE THE RESPONSIBILITY OF THE BICYCLE’S OWNER. OHM SHALL REPAIR OR REPLACE ALL PARTS THAT ARE FOUND BY OHM TO BE DEFECTIVE AND COVERED BY THE LIMITED WARRANTY. ALL FREIGHT CHARGES FOR WARRANTY SERVICE WILL BE BORNE BY THE ORIGINAL OWNER.
THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.
THIS IS THE ONLY WARRANTY MADE BY OHM ON ITS FRAMES AND COMPONENTS AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY BE OTHERWISE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.